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Search & AI Visibility

Generative Engine Optimisation

Generative search and AI assistants can discover, summarise and recommend businesses using different retrieval systems and information sources. We use GEO as a practical framework for improving the clarity, consistency, crawlability and public evidence around a business — without pretending there is a universal AI ranking formula.

In short

Improve the likelihood that generative search systems understand, cite and recommend the business within relevant research journeys.

  • Consistent entity information
  • Credible public evidence
  • Platform-specific crawler policy
01Outcomes

GEO objectives.

These are the objectives we agree and measure against. We do not publish performance figures we cannot evidence.

Accurate representation

Being described correctly when systems summarise you.

Consideration set inclusion

Appearing when assistants shortlist suppliers.

Corroborated facts

Key claims confirmed by independent sources.

Deliberate crawler policy

Platform-specific decisions on discovery and training access where those controls are supported.

Consistent identity

One version of your business everywhere.

02The Problem

Why generative systems misrepresent businesses.

01

No corroboration

Claims appear only on your own site, with nothing independent to confirm them.

02

Inconsistent facts

Different services, locations or positioning stated across your site, directories and profiles.

03

Weak external evidence

Important claims have little credible public support beyond your own properties, making the business harder to verify consistently across discovery systems.

04

Blocked or unreadable content

Crawler rules, rendering dependencies or gated content that keep your substance invisible.

03How it works

The foundations generative systems draw on.

Entity clarity, useful content, technical accessibility and credible public evidence strengthen the foundations for AI-assisted discovery, but individual platforms still control retrieval, ranking and recommendation.

Foundations we buildSurfaces you are chosen on
Entities
Content
Authority
Citations
Google Search
AI Overviews
ChatGPT & assistants
Generative search

The same foundations decide inclusion on every surface — which is why we build them once, properly, rather than optimising each channel in isolation.

04Scope

The GEO scope.

Entity and knowledge audit

How AI systems currently describe you, and where those descriptions come from.

Entity consistency and external evidence

Reconcile important business facts across owned properties and credible public sources, then identify where genuine independent evidence is missing.

Credible external presence

Earn genuine coverage, profiles, reviews and references where they make commercial sense, while avoiding manufactured mentions or citation schemes.

Crawler and access policy

Document and implement platform-specific positions on discovery crawlers and model-training crawlers rather than applying one generic AI crawler rule.

Clear, crawlable content and page semantics

Important facts, services and evidence available in accessible, indexable content with clear headings, internal linking and appropriate structured data where it accurately describes the page.

05Methodology

How GEO is delivered.

Stage 01

Baseline

Use controlled prompt sampling to document how selected assistants currently describe and recommend you, treating the result as directional rather than a fixed ranking.

Stage 02

Reconcile

Correct inconsistencies across your site, profiles and directories.

Stage 03

Strengthen evidence

Reconcile factual information and earn legitimate external evidence where it is commercially justified.

Stage 04

Validate access

Test crawler availability against the deliberate policy for each platform rather than assuming every AI crawler should be allowed.

Stage 05

Re-test

Repeat controlled prompt sampling to monitor changes in representation while recognising that outputs can vary by prompt, context and platform.

06Deliverables

What you receive.

How success is measured

  • Search Console generative-AI impressions and appearing URLs
  • Referral sessions from utm_source=chatgpt.com
  • Controlled prompt-sampling of accuracy and recommendation presence
  • Enquiries and conversions attributed to measurable AI referrals
  • Consistency of priority business facts across owned and credible public sources
  • AI representation baseline report
  • Entity consistency reconciliation
  • Entity consistency and external evidence plan
  • Platform-specific crawler access policy
  • Platform-specific crawler, robots and technical access review
  • Repeat prompt-testing reports
07Fit

Who this is for.

A strong fit

  • Businesses whose buyers research suppliers conversationally
  • Brands being described inaccurately by AI assistants
  • Considered-purchase B2B and professional services
  • Companies wanting a deliberate stance on AI crawler access

Probably not the right fit

  • Anyone expecting a switch that guarantees AI recommendation
08Evidence

How we evidence our work.

We have no published case studies for this service yet, and we will not invent them. This is the standard our work is held to instead.

01

Baseline before work begins

Visibility, traffic quality, conversion and enquiry volume are recorded before anything changes, so improvement is provable rather than asserted.

02

Documented method

Every change is logged with the reasoning behind it — you can always see what was done, when, and why.

03

Reporting against agreed measures

We report on the commercial measures set at the outset, including the ones that did not move.

04

Published only when verifiable

Client outcomes appear on this site only once they are real, measurable and approved by the client.

10Questions

Common questions.

12Useful tools

Turn the strategy into something you can test.

These tools support the decision around this service. They do not manufacture audit findings, rankings or forecasts.

Find out where your business is visible, missing or misrepresented across AI search.

Start with a free growth review: a clear, honest assessment of where your visibility and conversion stand today, and what we would prioritise first.